FAQs

| CAN I REQUEST SAMPLES OF MY WHISKY CASK?

Yes. You can also request a regauge (health check) to give an update on your cask’s maturation.

| CAN I VISIT MY CASK?

Yes. Some bonded warehouses allow you to visit your cask, and where this is not possible we can arrange for your cask to be moved if necessary to a bonded warehouse that does allow a visit. | WHAT ARE THE STORAGE CHARGES? Surprisingly reasonable. Storage costs between 40 and 70 pence a week, but this may vary on warehouse and size of cask.

| CAN YOU LOOK AFTER MY CASK IF I’M LOCATED OUTSIDE THE UK?

Yes. We’re fully licensed to be your duty representative if you are based outside the UK.

| HOW CAN I INSURE MY CASK?

We have a company insurance policy that has been negotiated through Lloyd’s of London and Aviva insurance for all the bonded warehouses across Scotland (exceptions and excesses apply).

| CAN I BOTTLE MY CASK?

Yes. We’re fully licensed to bottle your cask. We will arrange bottling, labelling and packing to your specifications. Please bear in mind that duty and VAT are payable before your bottles leave a bonded warehouse.

| HOW DO I KNOW MY CASK IS GENUINE?

Due to strict government controls, each cask has a paper trail known as a ‘Delivery Order’ and a unique cask number. Casks cannot be forged or faked, they provide a very secure way to purchase high-quality whisky.